Career Opportunities

Join a Global Team Driving Innovation in Forex and CFD Markets

Jul 20, 2025

IT Support Technician

IT Support Technician

At Loyal Primus, we are committed to empowering traders and investors worldwide by offering cutting-edge trading platforms, robust customer support, and a client-first approach.

Malaysia

Malaysia

Malaysia

IT Department

IT Department

IT Department

Full-time

Full-time

Full-time

Overview

We’re hiring an enthusiastic IT Support Technician to provide technical support and ensure the smooth operation of our internal systems. This role is essential in helping staff resolve hardware and software issues.

Department
Department

IT Department

Employment Type
Employment Type

Full-time

Posted On
Posted On

Jul 20, 2025

Description

You will be the first point of contact for IT-related issues, responsible for maintaining, troubleshooting, and improving the company’s infrastructure, equipment, and systems.

Key Responsibility

• Respond to and resolve user support requests (hardware/software). • Set up and maintain desktops, laptops, printers, and network devices. • Support remote access and VPN configurations. • Assist in onboarding and offboarding staff from IT systems. • Monitor system performance and perform routine maintenance.

Requirements

• Diploma/Degree in Information Technology or related field. • Good knowledge of Windows/Mac OS, basic networking, and common office applications. • Strong communication and problem-solving skills. • Willingness to learn and handle multiple tasks. • Experience with IT ticketing systems is a plus.

Benefits

Stable and collaborative working environment.

Technical training and certifications supported.

Opportunities to grow into DevOps, SysAdmin, or Network roles.

Equipment and tools provided.

Paid leave and allowances.

Be Better, Build Brighter Future

Be Better, Build Brighter Future

Be Better, Build Brighter Future

Empowering Traders for success: Unleashing potential through our commitment to enhancing trader skills
Empowering Traders for success: Unleashing potential through our commitment to enhancing trader skills